SMS Delivery Delays from Long Codes to Bouygues Telecom in France

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages from long codes to Bouygues Telecom in France. This incident has been resolved.
Posted Sep 05, 2025 - 00:54 PDT

Monitoring

We are observing recovery in SMS delivery delays from long codes to Bouygues Telecom in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 04, 2025 - 23:06 PDT

Update

We are still experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Posted Sep 04, 2025 - 20:55 PDT

Update

We are still experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 04, 2025 - 16:56 PDT

Update

We are experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 04, 2025 - 14:57 PDT

Update

We are experiencing SMS delivery delays from long codes to Bouygues Telecom in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 04, 2025 - 13:58 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays from long codes to Bouygues Telecom in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 04, 2025 - 13:53 PDT
This incident affected: CARRIER NETWORK (SMS, Europe).