We are no longer experiencing call failures to a subset of Twilio Brazil phone numbers. This incident has been resolved.
Posted May 07, 2025 - 22:01 PDT
Monitoring
We are observing recovery in call failures to a subset of Twilio Brazil phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 07, 2025 - 20:01 PDT
Update
We are continuing to experience call failures to a subset of Twilio Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 07, 2025 - 19:04 PDT
Investigating
We are experiencing call failures to a subset of Twilio Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 07, 2025 - 18:04 PDT
This incident affected: CARRIER NETWORK (Voice, Latin America).