Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers
Update - We are observing call failures from El Salvador network subscribers to a subset of Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 2025 - 14:00 PDT
Investigating - Our monitoring systems have detected a potential issue for calls coming from El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 27, 2025 - 13:40 PDT
Russia SMS Carrier Maintenance - Beeline
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2025 - 14:01 PDT
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 27 October 2025 at 14:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 27, 2025 14:00-17:00 PDT
Russia SMS Carrier Maintenance - MegaFon
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2025 - 13:04 PDT
Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Oct 27, 2025 13:00-17:00 PDT
Multiple Destination SMS Carrier Partner Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2025 - 13:01 PDT
Scheduled - Our SMS carrier partner in Israel and Morocco is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Israel and Morocco handsets.
Oct 27, 2025 13:00-16:00 PDT
Russia SMS Carrier Maintenance - Tele2
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2025 - 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Oct 27, 2025 13:00-17:00 PDT
SMS Delivery Failures to Nuevatel Network in Bolivia
Update - We continue experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 27, 2025 - 12:41 PDT
Update - We are still experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 2025 - 10:36 PDT
Investigating - We are experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 2025 - 09:36 PDT
SMS Delivery Report Delays When Sending to Chile Movistar
Update - We continue experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 2025 - 12:32 PDT
Investigating - We are experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 2025 - 11:35 PDT
Multiple Destination Voice Carrier Partner Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2025 - 04:30 PDT
Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 27 October 2025 at 04:30 PDT until 27 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 27, 2025 04:30-14:30 PDT
SMS Delivery Delays & Failures to Lycamobile Network in Germany
Update - We continue to experience SMS delivery delays when sending messages to the Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 27, 2025 - 00:13 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 26, 2025 - 00:10 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 25, 2025 - 00:19 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 24, 2025 - 00:30 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 23, 2025 - 00:30 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 22, 2025 - 08:30 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 22, 2025 - 00:36 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 2025 - 20:35 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 2025 - 20:31 PDT
Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 2025 - 18:39 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2025 - 17:45 PDT
Outbound Call Failure To a Subset Of Hungary Phone Numbers
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 26, 2025 - 22:40 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 25, 2025 - 22:40 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 24, 2025 - 22:31 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 23, 2025 - 22:31 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 22, 2025 - 22:31 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 21, 2025 - 22:32 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 20, 2025 - 22:39 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 19, 2025 - 22:35 PDT
Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 18, 2025 - 22:34 PDT
Identified - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 16, 2025 - 22:37 PDT
Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Oct 16, 2025 - 14:39 PDT
Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 15, 2025 - 22:39 PDT
Update - We continue to observe a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 15, 2025 - 14:34 PDT
Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 15, 2025 - 10:34 PDT
Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 2025 - 08:33 PDT
Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 2025 - 07:34 PDT
Investigating - Our monitoring systems have detected a potential issue with calls failing to Hungry. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 15, 2025 - 07:28 PDT
SMS Delivery Delays and Failures to Bmobile Network in Trinidad and Tobago
Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 26, 2025 - 18:35 PDT
Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 26, 2025 - 02:35 PDT
Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 25, 2025 - 18:40 PDT
Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 25, 2025 - 14:55 PDT
Update - We continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 2025 - 13:00 PDT
Investigating - We are experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Oct 25, 2025 - 12:12 PDT
Uptime over the past 90 days. View historical uptime.
PROGRAMMABLE MESSAGING Operational
90 days ago
100.0 % uptime
Today
MMS Operational
SMS Operational
SMPP Operational
Messaging Channels Operational
Notify Operational
Conversations Operational
Messaging Insights Operational
Messaging Services Operational
Content API Operational
Toll-free verification ? Operational
90 days ago
100.0 % uptime
Today
RCS Messaging ? Operational
90 days ago
100.0 % uptime
Today
PROGRAMMABLE VOICE Degraded Performance
90 days ago
100.0 % uptime
Today
PSTN Operational
SIP Interface Operational
Client Web Degraded Performance
Client Mobile ? Operational
Conference ? Operational
Recording ? Operational
Queue ? Operational
Text-to-Speech ? Operational
Recording Transcriptions Operational
TwiML Operational
Voice Insights Operational
Speech Recognition (Gather Speech) Operational
Intelligence Operational
Pay Operational
Media Streams Operational
Dialogflow Operational
ConversationRelay Operational
90 days ago
100.0 % uptime
Today
Voice REST API Operational
90 days ago
100.0 % uptime
Today
ACCOUNT SECURITY Operational
Authy 2FA Operational
Verify Operational
Authy App Operational
Lookup Operational
ELASTIC SIP TRUNKING Operational
Origination ? Operational
Termination Operational
FLEX Operational
Flex Application Platform Operational
TaskRouter ? Operational
Flex Insights Operational
Flex Agent Desktop Operational
Flex Queue Stats Operational
Flex Teams View Operational
Flex Admin Console Operational
Flex Routing Operational
Flex Conversations Operational
Flex Programmable Chat Operational
Flex Programmable Voice Operational
Proxy Operational
Flex Plugins Operational
Flex Billing Operational
INTERCONNECT Operational
PHONE NUMBERS ? Operational
PROGRAMMABLE CHAT Operational
PROGRAMMABLE VIDEO Operational
Group Rooms Operational
Peer-to-Peer Rooms Operational
Recordings Operational
Compositions Operational
Network Traversal Service ? Operational
Go Rooms Operational
Video Insights Operational
PROXY Operational
SERVERLESS Operational
Studio Operational
Functions Operational
Assets Operational
TwiML Bins Operational
Sync Operational
DEVELOPER TOOLS Operational
Console Operational
Event Streams Operational
Debugger & Alarms Operational
Documentation Operational
REST API Operational
Bulk Export Operational
TWILIO PLATFORM Operational
Billing Operational
Customer Support Center ? Operational
Other Operational
Account Insights Operational
Trust Hub Operational
Organization Operational
CARRIER NETWORK Degraded Performance
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Short Code, North America Operational
MMS Short Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
Voice, North America Operational
Voice, Latin America Degraded Performance
SMS, Latin America Degraded Performance
Voice, APAC Under Maintenance
SMS, APAC Operational
MMS, APAC Operational
Voice, Europe Degraded Performance
SMS, Europe Under Maintenance
Voice, Middle East & Africa Operational
SMS, Middle East & Africa Under Maintenance
Verify Silent Network Auth Operational
Lookup Identity Match Operational
Lookup Line Type Intelligence [Legacy API] Operational
Lookup Line Type Intelligence [Twilio API] Operational
Lookup SIM Swap Operational
Legacy Identity MatchAndAttributes Operational
FRONTLINE Operational
Sender ID Operational
90 days ago
100.0 % uptime
Today
ZIPWHIP MESSAGING Operational
SMS Long Code, North America Operational
MMS Long Code, North America Operational
SMS Toll-Free, North America Operational
MMS Toll-Free, North America Operational
ZIPWHIP TOOLS Operational
Zipwhip Provisioner Dashboard and API Operational
Zipwhip Support Ticketing Operational
Toll-Free Verification Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

United States SMS and MMS Carrier Maintenance - T-Mobile Oct 27, 2025 19:00 - Oct 28, 2025 05:00 PDT

The T-Mobile network in the United States is conducting a planned maintenance from 27 October 2025 at 19:00 PDT until 28 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 24, 2025 - 13:20 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct 27, 2025 21:00 - Oct 28, 2025 02:00 PDT

The Verizon network in the United States is conducting a planned maintenance from 27 October 2025 at 21:00 PDT until 28 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via long codes and short codes.
Posted on Oct 22, 2025 - 22:52 PDT

United States MMS Carrier Partner Maintenance Oct 27, 2025 23:00 - Oct 28, 2025 03:00 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 27 October 2025 at 23:00 PDT until 28 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Posted on Oct 17, 2025 - 15:45 PDT

Japan SMS Carrier Maintenance - KDDI Oct 28, 2025 10:00-13:00 PDT

The KDDI network in Japan is conducting a planned maintenance from 28 October 2025 at 10:00 PDT until 28 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 13, 2025 - 09:43 PDT

Russia SMS Carrier Maintenance - MTS Oct 28, 2025 14:00-19:30 PDT

The MTS network in Russia is conducting a planned maintenance from 28 October 2025 at 14:00 PDT until 28 October 2025 at 19:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Posted on Oct 23, 2025 - 14:20 PDT

Russia SMS Carrier Maintenance - Beeline Oct 28, 2025 14:00-17:00 PDT

The Beeline network in Russia is conducting a planned maintenance from 28 October 2025 at 14:00 PDT until 28 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Posted on Oct 27, 2025 - 07:13 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Oct 28, 2025 19:00 - Oct 29, 2025 05:00 PDT

The T-Mobile network in the United States is conducting a planned maintenance from 28 October 2025 at 19:00 PDT until 29 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 24, 2025 - 13:22 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct 28, 2025 21:00 - Oct 29, 2025 02:00 PDT

The Verizon network in the United States is conducting a planned maintenance from 28 October 2025 at 21:00 PDT until 29 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via long codes and short codes.
Posted on Oct 22, 2025 - 22:51 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Oct 28, 2025 22:00-23:30 PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 28 October 2025 at 22:00 PDT until 28 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Oct 21, 2025 - 08:42 PDT

United States MMS Carrier Partner Maintenance Oct 28, 2025 23:00 - Oct 29, 2025 03:00 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2025 at 23:00 PDT until 29 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Posted on Oct 17, 2025 - 15:46 PDT

Russia SMS Carrier Maintenance - Tele2 Oct 29, 2025 13:00-17:00 PDT

The Tele2 network in Russia is conducting a planned maintenance from 29 October 2025 at 13:00 PDT until 29 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Sep 29, 2025 - 15:54 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Oct 29, 2025 15:00-16:00 PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 October 2025 at 15:00 PDT until 29 October 2025 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Oct 20, 2025 - 08:05 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Oct 29, 2025 19:00 - Oct 30, 2025 05:00 PDT

The T-Mobile network in the United States is conducting a planned maintenance from 29 October 2025 at 19:00 PDT until 30 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 25, 2025 - 08:27 PDT

United States and Canada Twilio SMS and MMS Maintenance Oct 29, 2025 20:00 - Oct 30, 2025 00:00 PDT

Twilio is conducting a planned maintenance from 29 October 2025 at 20:00 PDT until 30 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Sep 05, 2025 - 15:35 PDT

Canada Account Security Service Partner Maintenance Oct 29, 2025 21:00 - Oct 30, 2025 03:00 PDT

Our service partner is conducting a planned maintenance from 29 October 2025 at 21:00 PDT until 30 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Posted on Oct 24, 2025 - 15:36 PDT

Indonesia SMS Carrier Maintenance - Three and Indosat Oct 29, 2025 21:00 - Oct 30, 2025 01:00 PDT

The Three and Indosat networks in Indonesia are conducting a planned maintenance from 29 October 2025 at 21:00 PDT until 30 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three and Indosat Indonesia handsets.
Posted on Oct 15, 2025 - 02:28 PDT

United States MMS Carrier Partner Maintenance Oct 30, 2025 01:00-02:00 PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 30 October 2025 at 01:00 PDT until 30 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Posted on Oct 16, 2025 - 12:17 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 30, 2025 04:30-14:30 PDT

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 30 October 2025 at 04:30 PDT until 30 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 16, 2025 - 17:05 PDT

United Kingdom SMS Carrier Partner Maintenance Oct 30, 2025 16:00-23:00 PDT

Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 30 October 2025 at 16:00 PDT until 30 October 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Posted on Oct 27, 2025 - 07:36 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Oct 30, 2025 19:00 - Oct 31, 2025 05:00 PDT

The T-Mobile network in the United States is conducting a planned maintenance from 30 October 2025 at 19:00 PDT until 31 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 25, 2025 - 08:27 PDT

Thailand Voice Carrier Partner Maintenance Oct 31, 2025 10:00-12:00 PDT

Our Voice carrier partner in Thailand is conducting a planned maintenance from 31 October 2025 at 10:00 PDT until 31 October 2025 at 12:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to subset of Twilio Thailand mobile and landline phone numbers.
Posted on Oct 27, 2025 - 07:35 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov 3, 2025 05:00-13:00 PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 03 November 2025 at 05:00 PST until 03 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 23, 2025 - 20:21 PDT

United Kingdom SMS Carrier Partner Maintenance Nov 3, 2025 13:00-22:00 PST

Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 03 November 2025 at 13:00 PST until 03 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Posted on Oct 24, 2025 - 07:44 PDT

United States MMS Carrier Partner Maintenance Nov 4, 2025 00:00-02:00 PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2025 at 00:00 PST until 04 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:19 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov 5, 2025 03:00-03:45 PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 05 November 2025 at 03:00 PST until 05 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 26, 2025 - 22:52 PDT

Malaysia SMS Carrier Maintenance - Celcom Nov 5, 2025 08:00-10:00 PST

The Celcom network in Malaysia is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
Posted on Oct 06, 2025 - 23:12 PDT

Hong Kong SMS Carrier Partner Maintenance Nov 5, 2025 08:00-14:00 PST

Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
Posted on Oct 14, 2025 - 22:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov 5, 2025 20:00 - Nov 6, 2025 00:00 PST

Twilio is conducting a planned maintenance from 05 November 2025 at 20:00 PST until 06 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov 6, 2025 03:00-03:45 PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 03:00 PST until 06 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 26, 2025 - 22:52 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov 6, 2025 05:00-13:00 PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 05:00 PST until 06 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 23, 2025 - 20:22 PDT

United Kingdom SMS Carrier Partner Maintenance Nov 6, 2025 15:00-22:00 PST

Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 06 November 2025 at 15:00 PST until 06 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Posted on Oct 27, 2025 - 07:36 PDT

United States MMS Carrier Partner Maintenance Nov 10, 2025 00:00-03:00 PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 10 November 2025 at 00:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

Vietnam SMS Carrier Partner Maintenance Nov 10, 2025 11:00-14:00 PST

Our SMS carrier partner in Vietnam is conducting a planned maintenance from 10 November 2025 at 11:00 PST until 10 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vietnam handsets.
Posted on Oct 27, 2025 - 07:25 PDT

United States MMS Carrier Partner Maintenance Nov 11, 2025 00:00-03:00 PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 11 November 2025 at 00:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

United States MMS Carrier Partner Maintenance Nov 12, 2025 00:00-03:00 PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 12 November 2025 at 00:00 PST until 12 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:31 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov 12, 2025 20:00 - Nov 13, 2025 00:00 PST

Twilio is conducting a planned maintenance from 12 November 2025 at 20:00 PST until 13 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

United States MMS Carrier Partner Maintenance Nov 13, 2025 00:00-03:00 PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 13 November 2025 at 00:00 PST until 13 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:32 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov 19, 2025 20:00 - Nov 20, 2025 00:00 PST

Twilio is conducting a planned maintenance from 19 November 2025 at 20:00 PST until 20 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:48 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov 25, 2025 20:00 - Nov 26, 2025 00:00 PST

Twilio is conducting a planned maintenance from 25 November 2025 at 20:00 PST until 26 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 06, 2025 - 11:27 PDT
System Metrics Month Week Day
API Response Time - North America
Fetching
API Response Time - Europe
Fetching
Oct 27, 2025
Russia SMS Carrier Maintenance - Volna mobile
Completed - The scheduled maintenance has been completed.
Oct 27, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:02 PDT
Scheduled - The Volna mobile network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 13:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Volna mobile Russia handsets.
Oct 24, 15:34 PDT
Russia SMS Carrier Maintenance - Win Mobile
Completed - The scheduled maintenance has been completed.
Oct 27, 13:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:03 PDT
Scheduled - The Win Mobile network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 13:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile Russia handsets.
Oct 24, 15:31 PDT
Issue Accessing to the Subaccounts in the Console
Resolved - The issue with accessing Subaccounts in the Console has been resolved, and the service is now operating normally.
Oct 27, 11:26 PDT
Investigating - Our monitoring systems have detected a potential issue accessing to the subaccounts in the Console. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information becomes available.
Oct 27, 11:12 PDT
Issue With Help Center When Switching to Subaccounts and Viewing Ticket History
Resolved - Help Center issue has been resolved and it is operating normally at this time.
Oct 27, 10:35 PDT
Monitoring - Help Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 27, 10:02 PDT
Update - We are investigating an issue with Help Center when switching to subaccounts and viewing ticket history. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 09:16 PDT
Investigating - Our monitoring systems have detected a potential issue with the Console when switching to subaccounts and viewing ticket history. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information becomes available.
Oct 27, 08:55 PDT
SMS Delivery Delays to KDDI Network in Japan
Resolved - We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.
Oct 27, 07:45 PDT
Monitoring - We are observing recovery in SMS delivery delays SMS delivery delays when sending messages to the KDDI network in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 05:47 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 04:51 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 16:36 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 16:35 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 26 October 2025 at 23:00 PDT until 27 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Oct 17, 15:47 PDT
SMS Delivery Delays to C&W/FLOW Network In Multiple Countries
Resolved - We are no longer experiencing SMS delivery delays when sending messages to C&W/FLOW Network in multiple countries. This incident has been resolved.
Oct 27, 01:02 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 23:03 PDT
Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 26, 21:45 PDT
Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 26, 13:46 PDT
Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 09:28 PDT
Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 07:28 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 06:28 PDT
SMS Delivery Failures to Digicel in Cayman Islands
Resolved - We are no longer experiencing SMS delivery failures to Digicel in the Cayman Islands 346-50. This incident has been resolved.
Oct 27, 01:02 PDT
Monitoring - We are observing recovery in SMS delivery failures to Digicel in Cayman Islands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 23:01 PDT
Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
Oct 26, 19:00 PDT
Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
Oct 26, 14:56 PDT
Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Oct 26, 12:47 PDT
Investigating - We are experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 11:42 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 27, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:54 PDT
Scheduled - Our MMS carrier partner in the United States is conducting an emergency maintenance from 26 October 2025 at 22:35 PDT until 27 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 26, 22:51 PDT
Oct 26, 2025
Multiple Destination SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:30 PDT
Scheduled - Our SMS carrier partner in Chile and Peru is conducting a planned maintenance from 26 October 2025 at 21:30 PDT until 26 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Nextel and NEXTEL Chile and Peru handsets via Chile and Peru long codes.
Oct 21, 01:13 PDT
[SNOC] SMS Delivery Failures to UTS in Netherlands Antilles 362-91
Resolved - We are no longer experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. This incident has been resolved.
Oct 26, 21:21 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to UTS in Netherlands Antilles. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 19:30 PDT
Update - We continue experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Oct 26, 15:32 PDT
Update - We are experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 26, 13:48 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 12:43 PDT
United Kingdom Account Security Carrier Partner Maintenance - Three
Completed - The scheduled maintenance has been completed.
Oct 26, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 16:30 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 26 October 2025 at 16:30 PDT until 26 October 2025 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 23, 02:52 PDT
SMS Delivery Delays to To Multiple Networks in Italy
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. This incident has been resolved.
Oct 26, 16:11 PDT
Update - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 13:47 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 11:58 PDT
Update - We continue experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 09:36 PDT
Update - We continue experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 07:36 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 06:36 PDT
Malaysia SMS Carrier Maintenance - Celcom and DiGi
Completed - The scheduled maintenance has been completed.
Oct 26, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:00 PDT
Scheduled - The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 26 October 2025 at 09:00 PDT until 26 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
Oct 25, 04:36 PDT
Elevated Stir/Shaken Signing Failure for Calls
Resolved - Elevated Stir/Shaken Signing Failure for Calls has been resolved and is operating normally at this time.
Oct 26, 11:51 PDT
Identified - Our engineers have identified the issue causing Elevated Stir/Shaken Signing Failure for Calls and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 11:29 PDT
Monitoring - We have started seeing recovery on the Elevated Stir/Shaken Signing Failure for Calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 26, 11:03 PDT
Update - We have started seeing recovery on the Elevated Stir/Shaken Signing Failure for Calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 26, 10:59 PDT
Investigating - We are experiencing Elevated Stir/Shaken Signing Failure for Calls. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 09:59 PDT
Oct 25, 2025
Call Quality Issue To and From a Subset Of Twilio Taiwan Phone Numbers
Resolved - We are no longer experiencing call quality issues to and from a subset of Twilio Taiwan phone numbers. This incident has been resolved.
Oct 25, 13:53 PDT
Update - We are continuing to monitor the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 25, 10:12 PDT
Monitoring - We have started to see recovery from the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 08:11 PDT
Update - We are a still investigating the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 07:35 PDT
Update - We are continuing to investigate this issue.
Oct 25, 06:40 PDT
Update - We continue to investigate the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 25, 06:39 PDT
Update - We are observing a call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Oct 25, 06:30 PDT
Investigating - Our monitoring systems have detected a potential issue with a Subset Of Twilio Taiwan Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 25, 06:20 PDT
Egypt SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 PDT
Scheduled - Our SMS carrier partner in Egypt is conducting a planned maintenance from 25 October 2025 at 00:00 PDT until 25 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Egypt handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 24, 07:42 PDT
Oct 24, 2025
SMS Delivery Failures to Telenor in Myanmar
Resolved - We are observing successful SMS delivery to Telenor in Myanmar. This incident has been resolved.
Oct 24, 18:36 PDT
Update - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 16:39 PDT
Update - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 14:41 PDT
Update - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 12:47 PDT
Monitoring - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:45 PDT
Investigating - We are experiencing SMS delivery failures sending to Telenor in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 09:55 PDT
MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode
Resolved - We are no longer experiencing SMS delivery delays when sending messages to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. This incident has been resolved.
Oct 24, 17:22 PDT
Monitoring - We are observing recovery in MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 15:20 PDT
Update - We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 24, 12:35 PDT
Update - We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 24, 04:33 PDT
Update - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 00:33 PDT
Update - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 22:33 PDT
Investigating - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 21:33 PDT
SMS Delivery Delays to Glo Network In Nigeria
Resolved - We are no longer experiencing SMS delivery delays when sending messages to To Glo Network In Nigeria. This incident has been resolved.
Oct 24, 15:50 PDT
Monitoring - We are observing successful SMS delivery delays when sending messages to To Glo Network In Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 13:55 PDT
Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 24, 11:51 PDT
Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 07:55 PDT
Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 05:57 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to To Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 04:57 PDT
On Call Engineers are Investigating an Issue Regarding Mailing Address Update in Twilio Console
Resolved - We are no longer facing issues with updating the mailing address in the console. This issue is now resolved.
Oct 24, 15:33 PDT
Update - Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will provide another updated in 2 hours or as more information becomes available.
Oct 24, 13:12 PDT
Update - Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will provide another updated in 1 hour.
Oct 24, 12:10 PDT
Investigating - Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 24, 12:04 PDT
SMS Delivery Report Delays to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID
Resolved - We are no longer experiencing SMS Delivery Report Delays when sending to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID. This incident has been resolved.
Oct 24, 12:46 PDT
Monitoring - We are observing recovery in delivery report delays when sending to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:56 PDT
Update - We continue to experience delays in receiving message delivery reports when sending to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 09:05 PDT
Investigating - We are experiencing delays in receiving message delivery reports when sending to MobiFone in Vietnam via a Subset Of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 08:07 PDT
SMS Delivery Failures To Multiple Networks In Chile Via Subset of Longcode
Resolved - We are no longer experiencing SMS Delivery Failures to multiple networks in Chile for a subset of long codes. This incident has been resolved.
Oct 24, 12:24 PDT
Monitoring - We are observing successful SMS delivery to multiple networks in Chile for a subset of long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:33 PDT
Update - We continue to experience SMS delivery failures to multiple networks in Chile for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 23, 20:50 PDT
Update - We continue to experience SMS delivery failures to multiple networks in Chile for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 23, 12:48 PDT
Update - We continue to experience SMS delivery failures To Multiple Networks In Chile Via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 08:38 PDT
Update - We continue to experience SMS delivery failures To Multiple Networks In Chile Via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 06:40 PDT
Investigating - We are experiencing SMS delivery failures To Multiple Networks In Chile Via Subset of Longcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 05:46 PDT
SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland
Resolved - We are no longer experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.
Oct 24, 12:13 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:17 PDT
Update - We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:17 PDT
Investigating - We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 09:35 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 07:39 PDT
Update - We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 07:11 PDT
Update - We continue to experience SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 05:14 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 04:14 PDT
SMS Delivery Delays to MTN Ghana
Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Ghana. This incident has been resolved.
Oct 24, 11:00 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Ghana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 09:14 PDT
Update - We continue to experience SMS delivery delays when sending messages to MTN Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 08:36 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to MTN Ghana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 07:34 PDT
MMS Delivery Delays to Multiple Networks in US via a Subset of Short Codes
Resolved - We are still experiencing MMS delivery delays to multiple Networks in US via a subset of Short-Codes, however, since there is an existing incident post, we’re resolving this one. You can check the status of this incident at https://status.twilio.com/incidents/5l9lr3f3d464
Oct 24, 10:35 PDT
Monitoring - We are observing recovery in MMS delivery delays when sending messages to multiple networks in US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:00 PDT
Investigating - We are experiencing MMS delivery delays when sending messages to multiple networks in US via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 09:09 PDT
SMS Delivery Delays to DigiMobil (Movistar) in Spain
Resolved - We are no longer experiencing SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. This incident has been resolved.
Oct 24, 04:24 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 02:29 PDT
Update - We continue to experience SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 01:18 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to DigiMobil (Movistar) in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 00:18 PDT
SMS Delivery Delays To Orange Network In Cameroon
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network In Cameroon. This incident has been resolved.
Oct 24, 04:22 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network In Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 02:18 PDT
Update - We continue to experience SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 23, 18:40 PDT
Update - We continue to experience SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 23, 10:40 PDT
Update - We continue to experience SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 06:49 PDT
Update - We are experiencing SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 04:50 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network In Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 03:50 PDT
Multiple Destination SMS and MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:45 PDT
Scheduled - Our SMS and MMS carrier partner in the United States and Canada is conducting an emergency maintenance from 23 October 2025 at 23:45 PDT until 24 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States and Canada handsets via subset of United States and Canada long codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 23, 23:36 PDT
SMS Delivery Delays to Glo Network in Nigeria
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. This incident has been resolved.
Oct 24, 02:34 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 00:34 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 00:04 PDT
SMS Delivery Delays and Failures to Nuevatel in Bolivia
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Nuevatel in Bolivia. This incident has been resolved.
Oct 24, 00:33 PDT
Monitoring - We are observing successful SMS delivery delays when sending messages to Nuevatel in Bolivia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 22:33 PDT
Update - We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 23, 14:33 PDT
Update - We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 10:30 PDT
Update - We continue to experience SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 08:35 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Nuevatel in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 07:39 PDT
United States SMS Carrier Maintenance - AT&T
Completed - The scheduled maintenance has been completed.
Oct 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 PDT
Scheduled - The AT&T network in the United States is conducting an emergency maintenance from 23 October 2025 at 22:00 PDT until 24 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
Oct 22, 21:04 PDT
Oct 23, 2025
SMS Delivery Delays to Tigo Network in Honduras
Resolved - We are no longer experiencing SMS Delivery Delays to Tigo Network in Honduras. This incident has been resolved.
Oct 23, 22:06 PDT
Monitoring - We are observing recovery in SMS Delivery Delays to Tigo Network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 20:08 PDT
Update - We continue to experience SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 23, 14:23 PDT
Update - We continue to experience SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 23, 06:09 PDT
Update - We continue to experience SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 02:14 PDT
Update - We continue to experience SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 00:14 PDT
Investigating - We are experiencing SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 23:14 PDT
SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01
Resolved - We are no longer experiencing SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. . This incident has been resolved.
Oct 23, 20:13 PDT
Monitoring - We are observing recovery in SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.
Oct 23, 18:13 PDT
Update - We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 Hours or as soon as more information becomes available.
Oct 23, 14:44 PDT
Update - We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 Hours or as soon as more information becomes available.
Oct 23, 06:30 PDT
Update - We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 Hours or as soon as more information becomes available.
Oct 23, 02:36 PDT
Update - We continue to experience SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.
Oct 23, 00:36 PDT
Investigating - We are experiencing SMS Delivery Report Delays to Vodacom Network in South Africa Over Subset of International Sender Id - 655-01. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
Oct 22, 23:36 PDT
United Kingdom Account Security Carrier Partner Maintenance - Vodafone
Completed - The scheduled maintenance has been completed.
Oct 23, 19:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 15:00 PDT
Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 23 October 2025 at 15:00 PDT until 23 October 2025 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 23, 08:09 PDT
Russia SMS Carrier Maintenance - Beeline
Completed - The scheduled maintenance has been completed.
Oct 23, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 14:00 PDT
Scheduled - The Beeline network in Russia is conducting a planned maintenance from 23 October 2025 at 14:00 PDT until 23 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 21, 06:56 PDT
SMS Delivery Delays to Zain Network in Iraq
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Zain network in Iraq. This incident has been resolved.
Oct 23, 15:51 PDT
Update - We are observing recovery in SMS delivery delays when sending messages to Zain network in Iraq. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 15:49 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Zain network in Iraq. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 13:28 PDT
Update - We continue to experience SMS delivery delays when sending messages to Zain network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 11:55 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Zain network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 11:05 PDT
A Subset of RCS Message Delivery Receipts are Failing
Resolved - Our engineering team has determined the RCS delivery reports are(and were) working correctly. RCS messaging logs are correct and are properly updated by carrier delivery reports. This incident has been resolved.
Oct 23, 15:32 PDT
Update - We are experiencing failures in receiving a subset of message delivery reports when sending RCS messages, which causes the message log status to be SENT or DELIVERY_UNKNOWN for messages that were delivered to destination devices. Our engineers are investigating the issue and reaching out to our carrier partners. We expect to provide another update in 2 hour or as soon as more information becomes available.
Oct 23, 14:17 PDT
Update - We are experiencing failures in receiving message delivery reports when sending to RCS messages. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 13:15 PDT
Investigating - Our monitoring systems have detected a potential issue AT&T RCS Delivery Receipts Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 23, 12:44 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 04:30 PDT
Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 23 October 2025 at 04:30 PDT until 23 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 16, 17:03 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:59 PDT
Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting an emergency maintenance from 23 October 2025 at 05:59 PDT until 23 October 2025 at 12:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 23, 01:38 PDT
SMS Delivery Delays to Multiple MTN Networks in African Countries
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. This incident has been resolved.
Oct 23, 10:50 PDT
Update - We continue observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 08:45 PDT
Update - We continue observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 06:55 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 04:57 PDT
Update - We continue to experience SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 02:57 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Multiple MTN Networks in African Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 01:57 PDT
Call Failure To a Subset Of Twilio Colombia Phone Numbers
Resolved - The issue causing call failures to a Subset of Twilio Colombia Phone Numbers has been has been resolved, and the service is functioning normally at this time.
Oct 23, 07:23 PDT
Monitoring - We have started seeing recovery for call failures to a Subset of Twilio Colombia Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 05:38 PDT
Identified - The issue causing call failures to a Subset of Twilio Colombia Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 04:38 PDT
On Call Engineers are Investigating an issue on RCS Messaging
Resolved - We have fully investigated the RCS messaging issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Oct 23, 06:56 PDT
Investigating - Our monitoring systems have detected a potential issue with RCS Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 23, 06:28 PDT
Canada Account Security Service Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:01 PDT
Scheduled - Our service partner is conducting a planned maintenance from 22 October 2025 at 21:00 PDT until 23 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Oct 16, 14:33 PDT
United States SMS Carrier Maintenance - Verizon
Completed - The scheduled maintenance has been completed.
Oct 23, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:00 PDT
Scheduled - The Verizon network in the United States is conducting a planned maintenance from 22 October 2025 at 21:00 PDT until 23 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets when sending via long codes and short codes.
Oct 15, 15:54 PDT
SMS Delivery Delays and Failures to Digitel Network in Venezuela
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Digitel Network in Venezuela. This incident has been resolved.
Oct 23, 01:50 PDT
Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Digitel Network in Venezuela. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 23:50 PDT
Investigating - We are experiencing SMS delivery delays and failures when sending messages to Digitel Network in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 23:01 PDT
United States and Canada Twilio SMS and MMS Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 PDT
Scheduled - Twilio is conducting a planned maintenance from 22 October 2025 at 20:00 PDT until 23 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Sep 5, 15:34 PDT
Oct 22, 2025
Netherlands Account Security Carrier Partner Maintenance - KPN
Completed - The scheduled maintenance has been completed.
Oct 22, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 PDT
Scheduled - Our carrier partner KPN Netherlands is conducting a planned maintenance from 22 October 2025 at 22:00 PDT until 22 October 2025 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for KPN Netherlands customers.



Impacted Product: Verify Silent Network Auth
Oct 21, 01:10 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 20:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 19:00 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 22 October 2025 at 19:00 PDT until 22 October 2025 at 20:59 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 22, 15:56 PDT
SMS Delivery Delays and Failures to Viettel Network in Vietnam
Resolved - We are no longer experiencing SMS Delivery Failures to Viettel Network in Vietnam. This incident has been resolved.
Oct 22, 19:45 PDT
Update - We are observing successful SMS delivery to Viettel Network in Vietnam. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 18:00 PDT
Monitoring - We are observing successful SMS delivery to Viettel Network in Vietnam. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 15:38 PDT
Update - We continue to experience SMS delivery delays and failures to Viettel Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.
Oct 22, 14:18 PDT
Update - We continue to experience SMS delivery failures to Viettel Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Oct 22, 12:16 PDT
Update - We are experiencing SMS delivery failures to Viettel Network in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 11:21 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Failures to Viettel Network in Vietnam. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 22, 11:16 PDT
Delay in Availability of Voice Insights Call Summaries in US1 Region
Resolved - Availability of Voice Insights call summaries now operating normally. The engineers have backfilled the call-summaries and data. This incident has been resolved.
Oct 22, 17:59 PDT
Update - Availability of Voice Insights call summaries now operating normally. The engineers are backfilling the call-summaries and data. We will continue to monitor for system stability and the completion of the data backfilling. We'll provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 16:42 PDT
Update - Availability of Voice Insights call summaries now operating normally. The engineers are backfilling the call-summaries and data. We will continue to monitor for system stability and the completion of the data backfilling. We'll provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 14:15 PDT
Monitoring - Availability of Voice Insights call summaries now operating normally. The engineers have backfill the call-summaries and data. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 12:11 PDT
Update - Our engineers have identified the issue with delays in the availability of Voice Insights call summaries for calls homed in US1 that ended on Oct 22nd between 9:00am - 9:40am PST. This is resulting in summaries not accessible via API, console and event streams. Engineers are working to backfill this data. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 11:23 PDT
Investigating - Our monitoring systems have detected a potential issue Voice Insights call summaries. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 22, 11:04 PDT
Russia SMS Carrier Maintenance - Gazprombank Mobile
Completed - The scheduled maintenance has been completed.
Oct 22, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 13:01 PDT
Scheduled - The Gazprombank Mobile network in Russia is conducting a planned maintenance from 22 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Oct 20, 06:54 PDT
Russia SMS Carrier Maintenance - MegaFon
Completed - The scheduled maintenance has been completed.
Oct 22, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 13:02 PDT
Scheduled - The MegaFon network in Russia is conducting a series of planned maintenances from 20 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.



Note, the maintenance will be carried out on each of the following dates and times:



20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT

22 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT
Oct 17, 12:05 PDT
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Oct 22, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 22 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:53 PDT
SMS Delivery Delays to MTN Network in Cameroon
Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Cameroon. This incident has been resolved.
Oct 22, 16:47 PDT
Monitoring - We are observing successful SMS delivery to MTN Network in Cameroon. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 14:37 PDT
Update - We are continuing to investigate this issue.
Oct 22, 13:30 PDT
Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to MTN Network in Cameroon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 22, 13:26 PDT
MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a Subset of Long Codes
Resolved - We are no longer experiencing MMS delivery report delays to Rogers Wireless Networks in Canada. This incident has been resolved.
Oct 22, 13:51 PDT
Monitoring - We are observing recovery in MMS delivery report delays to Rogers Wireless Networks in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 11:44 PDT
Update - We are experiencing MMS Delivery Report Delays to Rogers Wireless Networks in Canada via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 10:45 PDT
Investigating - Our monitoring systems have detected a potential issue MMS Delivery Report Delays to Rogers Wireless Networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 22, 10:39 PDT
Japan SMS Carrier Maintenance - KDDI
Completed - The scheduled maintenance has been completed.
Oct 22, 13:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 11:00 PDT
Scheduled - The KDDI network in Japan is conducting a planned maintenance from 22 October 2025 at 11:00 PDT until 22 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Oct 13, 09:43 PDT
Malaysia SMS Carrier Maintenance - Celcom and DiGi
Completed - The scheduled maintenance has been completed.
Oct 22, 12:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:30 PDT
Scheduled - The Celcom and DiGi networks in Malaysia are conducting an emergency maintenance from 22 October 2025 at 10:30 PDT until 22 October 2025 at 12:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 22, 02:40 PDT
SMS Delivery Delays to Ethio Telecom network in Ethiopia
Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. This incident has been resolved.
Oct 22, 11:25 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 09:21 PDT
Update - We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 22, 08:45 PDT
Update - We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 22, 04:50 PDT
Update - We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 02:50 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Ethio Telecom network in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 22, 01:50 PDT
Malaysia SMS Carrier Maintenance - Celcom
Completed - The scheduled maintenance has been completed.
Oct 22, 10:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:30 PDT
Scheduled - The Celcom network in Malaysia is conducting an emergency maintenance from 22 October 2025 at 08:30 PDT until 22 October 2025 at 10:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 22, 07:57 PDT
PCAP for SIP or Elastic SIP Trunking calls are not available for download via Twilio Console
Resolved - The issue with PCAP files for SIP has been resolved and is operating normally at this time.
Oct 22, 06:02 PDT
Monitoring - SIP PCAP files in Twilio console are now accessible. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 04:02 PDT
Update - Some voice customers are currently experiencing issues accessing SIP PCAP files in their Twilio Console. Our engineering team is actively investigating the root cause. We will provide an update within 2 hours or as soon as more information is available.
Oct 22, 02:17 PDT
Update - Some voice customers are currently experiencing issues accessing SIP PCAP files in their Twilio Console. Our engineering team is actively investigating the root cause. We will provide an update within 1 hour or as soon as more information is available.
Oct 22, 01:17 PDT
Investigating - Our monitoring systems have detected a potential issue with PCAP for SIP. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 22, 01:08 PDT
United States MMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:01 PDT
Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2025 at 22:00 PDT until 22 October 2025 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes and short codes.
Oct 17, 08:08 PDT
Mexico SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:02 PDT
Scheduled - Our SMS carrier partner in Mexico is conducting a planned maintenance from 21 October 2025 at 21:00 PDT until 22 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Mexico handsets via subset of Mexico long codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 21, 01:11 PDT
United States SMS and MMS Carrier Maintenance - Verizon
Completed - The scheduled maintenance has been completed.
Oct 22, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:00 PDT
Scheduled - The Verizon network in the United States is conducting a planned maintenance from 21 October 2025 at 21:00 PDT until 22 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets when sending via long codes and short codes.
Oct 14, 17:09 PDT
US SMS Carrier Maintenance - Small US Carriers
Completed - The scheduled maintenance has been completed.
Oct 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:01 PDT
Scheduled - A subset of small networks in the US are conducting a planned maintenance from 21 October 2025 at 21:00 PDT until 22 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 18, 23:33 PDT
Oct 21, 2025
MMS Delivery Delays and Failures to Rogers Wireless Network in Canada
Resolved - We are no longer experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. This incident has been resolved.
Oct 21, 23:16 PDT
Monitoring - We are observing recovery in MMS delivery delays when sending messages to Rogers Wireless Network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 21:36 PDT
Update - We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 18:49 PDT
Update - We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 17:02 PDT
Investigating - We continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 16:13 PDT
Monitoring - We are observing recovery in MMS delivery delays when sending messages to Rogers Wireless Network in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 14:19 PDT
Update - We are continue to experience MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 12:34 PDT
Investigating - We are experiencing MMS delivery delays when sending messages to Rogers Wireless Network in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 11:42 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The primary maintenance schedule has been successful. This maintenance is only a backup schedule and so we will be closing this notification. Thank you!
Oct 21, 22:47 PDT
Scheduled - Our Voice carrier partner in Norway, Croatia, France, Italy, the Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, the United Kingdom, the Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden is conducting a planned maintenance from 22 October 2025 at 22:00 PDT until 22 October 2025 at 22:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Norway, Croatia, France, Italy, Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, United Kingdom, Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden phone numbers.
Oct 15, 22:57 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 PDT
Scheduled - Our Voice carrier partner in Norway, Croatia, France, Italy, the Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, the United Kingdom, the Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden is conducting a planned maintenance from 21 October 2025 at 22:00 PDT until 21 October 2025 at 22:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Norway, Croatia, France, Italy, Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, United Kingdom, Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden phone numbers.
Oct 15, 22:48 PDT
Spain SMS Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 22:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 20:00 PDT
Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 21 October 2025 at 20:00 PDT until 21 October 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets via Spain long codes.
Oct 14, 07:46 PDT
SMS Delivery Report Delays to Multiple Networks in the United States for a Subset of Short Codes
Resolved - We are no longer experiencing delivery report delays when sending messages to Multiple Networks in the United States for a Subset of Short Codes.. This incident has been resolved.
Oct 21, 20:44 PDT
Update - We continue to experiencing SMS delivery delays when sending messages to Multiple Networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 17:49 PDT
Update - We are experiencing SMS delivery delays when sending messages to Multiple Networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 16:09 PDT
Update - We are investigating a service interruption with a small subset of messages through Short Codes showing incorrect status even though message has been sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 15:33 PDT
Investigating - Our monitoring systems have detected a potential issue of messages not being sent . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 21, 15:16 PDT
Kazakhstan SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Oct 21, 18:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:02 PDT
Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 21 October 2025 at 14:00 PDT until 21 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 21, 08:08 PDT
United Kingdom Account Security Carrier Partner Maintenance - Three
Completed - The scheduled maintenance has been completed.
Oct 21, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:00 PDT
Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 October 2025 at 14:00 PDT until 21 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



Impacted Products: Lookup Identity Match, Lookup SIM Swap, Verify Silent Network Auth, Legacy Identity MatchAndAttributes
Oct 17, 06:23 PDT
SMS Delivery Delays to Brisanet Network in Brazil
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.
Oct 21, 16:45 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Brisanet Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 14:45 PDT
Update - We are still experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 10:57 PDT
Update - We are still experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 09:05 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 08:08 PDT
SMS Delivery Delays to Claro Network in Colombia
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.
Oct 21, 15:12 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 13:06 PDT
Update - We are still experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 10:34 PDT
Update - We are still experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 08:37 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 07:43 PDT
SMS Delivery Delays to Bitel Network in Peru
Resolved - We continue experiencing SMS delivery delays when sending messages to Bitel Network in Peru. We have reached out to all impacted customers individually for further follow-ups.
Oct 21, 15:05 PDT
Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 21, 01:21 PDT
Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 20, 01:21 PDT
Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 19, 16:19 PDT
Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 12:31 PDT
Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 10:55 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 09:56 PDT
Malaysia SMS Carrier Maintenance - DiGi and Celcom
Completed - The scheduled maintenance has been completed.
Oct 21, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:00 PDT
Scheduled - The DiGi and Celcom networks in Malaysia are conducting a planned maintenance from 21 October 2025 at 09:00 PDT until 21 October 2025 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to DiGi and Celcom Malaysia handsets.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 21, 06:19 PDT
Singapore SMS Carrier Maintenance - M1
Completed - The scheduled maintenance has been completed.
Oct 21, 14:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 11:00 PDT
Scheduled - The M1 network in Singapore is conducting a planned maintenance from 21 October 2025 at 11:00 PDT until 21 October 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
Oct 16, 23:28 PDT
Singapore SMS Carrier Maintenance - SingTel
Completed - The scheduled maintenance has been completed.
Oct 21, 14:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:00 PDT
Scheduled - The SingTel network in Singapore is conducting a planned maintenance from 21 October 2025 at 10:00 PDT until 21 October 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from SingTel Singapore handsets.
Oct 6, 01:18 PDT
India SMS Carrier Maintenance - Vodafone India
Completed - The scheduled maintenance has been completed.
Oct 21, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 16:10 PDT
Scheduled - The Vodafone India network in India is conducting an emergency maintenance from 17 October 2025 at 11:30 PDT until 21 October 2025 at 11:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone India India handsets when sending via long codes and short codes.



We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 17, 16:07 PDT
SMS Delivery Delays To and From Telefonica Network in Chile
Resolved - We are no longer experiencing SMS delivery delays when sending messages to and from Telefonica Network in Chile. This incident has been resolved.
Oct 21, 11:27 PDT
Update - We are observing recovery in SMS delivery delays when sending messages to and from Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 09:41 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to and from Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 07:53 PDT
Update - We continue to experience SMS delivery delays when receiving messages from Telefonica Network in Chile. We have recovered from SMS delivery delays when sending messages to Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 21, 04:29 PDT
Investigating - We continue to experience SMS delivery delays when receiving messages from Telefonica Network in Chile. We have recovered from SMS delivery delays when sending messages to Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 00:39 PDT
Update - We are observing recovery in SMS delivery delays when receiving messages from Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 23:59 PDT
Update - We are observing recovery in SMS delivery delays when receiving messages from Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 22:00 PDT
Monitoring - We are observing recovery in SMS delivery delays when receiving messages from Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 20:04 PDT
Update - We continue to experience SMS delivery delays when receiving messages from Telefonica Network in Chile. We have recovered from SMS delivery delays when sending messages to Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Oct 20, 16:16 PDT
Update - We continue to experience SMS delivery delays when sending and receiving messages to/from Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 20, 14:00 PDT
Update - We are experiencing SMS delivery delays when sending and receiving messages to/from Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 12:54 PDT
Investigating - Our monitoring systems have detected a potential issue SMS delivery delays to and from Telefonica Network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 20, 12:46 PDT
SMS Delivery Delays to Surf Telecom Network in Brazil
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.
Oct 21, 11:21 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Surf Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 09:31 PDT
Update - We are still experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 08:13 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Surf Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 07:20 PDT
SMS Delivery Delays to Xphone Network in Israel
Resolved - We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.
Oct 21, 08:47 PDT
Monitoring - We are observing recovery in SMS delivery delays when sending messages to Xphone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 06:52 PDT
Update - We are still facing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 20, 22:05 PDT
Update - We are still facing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 19, 22:12 PDT
Update - We are still facing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 19, 06:11 PDT
Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 18, 22:11 PDT
Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 18:21 PDT
Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 16:32 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 18, 15:35 PDT
United States SMS and MMS Carrier Maintenance - Verizon
Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:00 PDT
Scheduled - The Verizon network in the United States is conducting a planned maintenance from 20 October 2025 at 21:00 PDT until 21 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets when sending via long codes and short codes.
Oct 14, 17:10 PDT
Oct 20, 2025
Russia SMS Carrier Maintenance - Tele2
Completed - The scheduled maintenance has been completed.
Oct 20, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 13:00 PDT
Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:53 PDT
Russia SMS Carrier Maintenance - Gazprombank Mobile
Completed - The scheduled maintenance has been completed.
Oct 20, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 13:01 PDT
Scheduled - The Gazprombank Mobile network in Russia is conducting a planned maintenance from 20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Oct 17, 04:18 PDT
Elevated Errors Affecting Multiple Products
Resolved - All Twilio services impacted by the AWS outage affecting the US-1 Region have recovered and are operating as intended. This incident has been resolved.
Oct 20, 16:08 PDT
Monitoring - We are observing recovery with the AWS outage affecting the US-1 Region and multiple Twilio services including Programmable Voice, Flex & TaskRouter, Studio, Programmable Messaging, WhatsApp, SendGrid / Marketing Campaigns, Verify, Lookup, Serverless Functions & Assets, and Event Streams.

We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.
Oct 20, 15:35 PDT
Update - We continue seeing continued improvement across most products; however, AWS is still performing remediation actions, and intermittent errors may continue until their work is fully complete. The majority of our services have recovered however we are experiencing some service disruptions due to the AWS outage affecting the US-1 Region.

Recovery is progressing, and we are seeing improvement across most services.
Programmable Voice, Flex & TaskRouter, Studio, Programmable Messaging, WhatsApp, SendGrid / Marketing Campaigns, Verify, Lookup, Serverless Functions & Assets, and Event Streams have largely recovered, though occasional transient errors may still occur.

Twilio teams continue to work closely with AWS to address remaining connectivity and capacity issues and are monitoring the situation closely. We will provide another update within 60 minutes or as soon as additional information becomes available.
Oct 20, 15:20 PDT
Update - We are seeing continued improvement across most products; however, AWS is still performing remediation actions, and intermittent errors may continue until their work is fully complete. The majority of our services have recovered however we are experiencing some service disruptions due to the AWS outage affecting the US-1 Region.
Recovery is progressing, and we are seeing improvement across most services. Programmable Voice, Flex & TaskRouter, Studio, Programmable Messaging, WhatsApp, SendGrid / Marketing Campaigns, Verify, Lookup, Serverless Functions & Assets, and Event Streams have largely recovered, though occasional transient errors may still occur.
PSTN remains impacted, with continued latency errors when connecting calls.
Requests with a Twilio success code remain queued for delivery upon recovery, while those that resulted in failure codes will need to be resent once services are fully restored. We do not anticipate any data loss once recovery is complete. Twilio teams continue to work closely with AWS to address remaining connectivity and capacity issues and are monitoring the situation closely. We will provide another update within 60 minutes or as soon as additional information becomes available.
Oct 20, 14:18 PDT
Update - We are seeing continued improvement across most products; however, AWS is still performing remediation actions, and intermittent errors may continue until their work is fully complete. The majority of our services have recovered, however we are experiencing some service disruptions due to the AWS outage affecting the US-1 Region.

Recovery is progressing, and we are seeing improvement across most services. Programmable Voice, Flex & TaskRouter, Studio, Programmable Messaging, WhatsApp, SendGrid / Marketing Campaigns, Verify, and Lookup have largely recovered, though occasional transient errors may still occur.

Serverless – Functions and assets remains impacted, with continued latency errors and invocation failures. Event Streams is also facing delays in the delivery of some events. We are actively monitoring this service and working to resolve the issues.

Requests with a Twilio success code remain queued for delivery upon recovery, while those that resulted in failure codes will need to be resent once services are fully restored. We do not anticipate any data loss once recovery is complete. Twilio teams continue to work closely with AWS to address remaining connectivity and capacity issues and are monitoring the situation closely. We will provide another update within 60 minutes or as soon as additional information becomes available.
Oct 20, 13:18 PDT
Update - We continue to experience service disruptions due to the AWS outage affecting the US-1 Region. While recovery is well underway, full restoration is still in progress. Twilio teams are working closely with AWS to resolve remaining connectivity and capacity issues and to ensure ongoing stability across all regions.

We are seeing continued improvement across most products; however, AWS is still performing remediation actions, and intermittent errors may continue until their work is fully complete.

Key services impacted include Functions and Assets, which continue to experience invocation failures. Programmable Voice, Flex & TaskRouter, Studio, Programmable Messaging, and WhatsApp have largely recovered but may still encounter occasional transient errors. SendGrid / Marketing Campaigns customers may continue to see intermittent delays or errors when sending or managing campaigns. Verify traffic remains partially impacted, with a small portion (~0.1%) returning HTTP 503 errors and elevated latency. Lookup is recovering, but still shows increased latency.

Requests with a Twilio success code remain queued for delivery upon recovery, while those that resulted in failure codes will need to be resent once services are fully restored. We do not anticipate data loss once recovery is complete. Twilio has scaled systems to service current loads and continues to monitor the situation closely. We will provide an update within 60 minutes or as soon as more information becomes available.
Oct 20, 12:34 PDT
Update - We continue to experience service disruptions due to the AWS update affecting the US-1 Region. While recovery is underway, full restoration is still in progress. Our teams are working closely with AWS to resolve connectivity and stability issues. The impact extends to cross-region networking and US1 east, causing intermittent performance degradation.

Key services impacted include Programmable Voice, Flex & TaskRouter, Studio, Functions, Assets, and Programmable Messaging, with varying degrees of recovery. For WhatsApp, a small number of MMS messages are experiencing delays, while non-MMS traffic appears to be functional and delivering on time. Requests with a Twilio success code are queued for delivery upon recovery, while those with failure codes need resending post-restoration. We anticipate no data loss once recovery is achieved. Twilio has scaled systems to service current loads and continues to monitor the situations. We will provide an update within 60 minutes or as soon as we have more information.
Oct 20, 11:48 PDT
Update - We continue to experience service disruptions due to the AWS update affecting the US-1 Region. While recovery is underway, full restoration is still in progress. Our teams are working closely with AWS to resolve connectivity and stability issues. The impact extends to cross-region networking and US1 east, causing intermittent performance degradation.

Key services impacted include Programmable Voice, Flex & TaskRouter, Studio, Functions, Assets, and Programmable Messaging, with varying degrees of recovery. For WhatsApp, a small number of MMS messages are experiencing delays, while non-MMS traffic appears to be functional and delivering on time. Requests with a Twilio success code are queued for delivery upon recovery, while those with failure codes need resending post-restoration. We anticipate no data loss once recovery is achieved. Twilio has scaled systems to service current loads and continues to monitor the situations. We will provide an update within 60 minutes or as soon as we have more information.
Oct 20, 10:48 PDT
Identified - We continue to experience service disruptions due to the AWS update affecting the US-1 Region. While recovery is underway, full restoration is still in progress. Our teams are working closely with AWS to resolve connectivity and capacity issues. The impact extends to cross-region networking and US1 east, causing intermittent performance degradation.

Key services impacted include Programmable Voice, Flex & Task Router, Studio, Functions, Assets, and Programmable Messaging with varying degrees of recovery. Requests with a Twilio success code are queued for delivery upon recovery, while those with failure codes need resending post-restoration. We anticipate no data loss once recovery is achieved. Twilio has scaled systems to service current loads and continues to monitor the situations. We will provide an update within 60 minutes or as soon as we have more information.
Oct 20, 09:49 PDT
Update - We are still experiencing outages across multiple product lines due to an ongoing AWS incident (https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

Our incident response team still has all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 09:25 PDT
Update - We are still experiencing outages across multiple product lines due to an ongoing AWS incident (https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

As mentioned earlier, our incident response team still has all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 08:21 PDT
Investigating - We are continuing our investigation and have discovered Programmable Messaging - Whatsapp and RCS media are affected by the Elevated Errors Affecting Multiple Products. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 07:16 PDT
Update - We have confirmed with AWS that they are experiencing issues, which is delaying recovery. We are working closely with AWS triage team to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 06:54 PDT
Update - We are continuing our investigation and have discovered Programmable Messaging Conversation is affected by Elevated Errors Affecting Multiple Products. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 06:53 PDT
Update - We have confirmed with AWS that they are experiencing issues, which is delaying recovery. We are working closely with AWS triage team to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 06:50 PDT
Update - We have confirmed with AWS that they are experiencing issues, which is delaying recovery. We are working closely with AWS triage team to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 06:37 PDT
Identified - We are seeing partial recovery and are scaling systems to handle the influx of traffic. Programmable Messaging and Programmable Voice are fully recovered. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 05:47 PDT
Update - We are seeing partial recovery and are scaling systems to handle the influx of traffic. Programmable Messaging and Programmable Voice are fully recovered. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 05:31 PDT
Update - We are seeing partial recovery and are scaling systems to handle the influx of traffic. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 04:45 PDT
Update - We are seeing partial recovery and are scaling systems to handle the influx of traffic. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 04:34 PDT
Update - We are seeing partial recovery and are scaling systems to handle the influx of traffic. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. AWS has confirmed EC2 is impacted as well.

We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 03:48 PDT
Update - We are seeing partial recovery and are scaling systems to handle the influx of traffic. However we are still experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 03:21 PDT
Update - At this time we are experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 02:30 PDT
Update - At this time we are experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 01:37 PDT
Update - At this time we are experiencing outages across multiple product lines due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We are partnering directly with AWS on the incident and have also escalated to their leadership. At this time we do not recommend trying to take any failover action to alternative Regions. We will provide another update in 30 minutes or as soon as more information becomes available.
Oct 20, 01:08 PDT
Investigating - We are currently investigating elevated latency and timeout errors for Twilio Rest API, impacting the Multiple Twilio services. Our engineering team is actively working on the issue, and we will provide another update in 60 minutes or as soon as more information becomes available.
Oct 20, 00:26 PDT
SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes
Resolved - We are no longer experiencing SMS delivery delays and failures to AT&T network in the US for a subset of 10 digit long codes. This incident has been resolved.
Oct 20, 14:35 PDT
Update - We continue to observe successful SMS delivery to AT&T network in the US for a subset of 10 digit long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 12:33 PDT
Monitoring - We are observing successful SMS delivery to AT&T Network in the US for a Subset of 10 Digit Long Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 10:35 PDT
Update - We have identified that this incident is also causing failures on the delivery of SMS to AT&T Network in the US for a subset of 10Digit Long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 09:28 PDT
Update - We are still experiencing SMS delivery delays when sending messages to AT&T US Network Via a Subset Of 10 DLC Long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 20, 08:55 PDT
Investigating - We are experiencing SMS delivery delays when sending messages to AT&T US Network Via a Subset Of 10 DLC Long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 20, 07:59 PDT
Multiple Destination Voice Carrier Partner Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 14:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:30 PDT
Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 20 October 2025 at 04:30 PDT until 20 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 16, 17:02 PDT
ECR Upstream Issues
Resolved - We are still experiencing issues with ECR Upstream Issues, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29
Oct 20, 10:50 PDT
Exhausted ACK and DLR retry
Resolved - We are still experiencing issues with Exhausted ACK and DLR retry, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29
Oct 20, 10:04 PDT
Oct 19, 2025
Oct 18, 2025
Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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